NHK Enterprises

Privacy Policy

NHK ENTERPRISES, INC. (“we”, “us” or “our”) enjoys the trust of its customers as a producer of programs for broadcast by NHK, provider of broadcast images as commercial products and organizer of special events, etc.

With the permission and consent of the information subject concerned, we retain and do utilize personal information for the purposes of carrying out these business activities. We accordingly apply strict and appropriate attention to the protection of personal information.

We have tightened up our Basic Policy on the Protection of Personal Information, as detailed below, in view of the anticipated rapid advances of digital media and the appropriate utilization of big data including personal data, and in order to provide our customers with full peace of mind.

Basic Policy on the Protection of Personal Information

  1. We shall comply with the laws and regulations regarding personal information including the Act on the Protection of Personal Information (Act No. 57 of 2003) (the “Act”). We shall treat personal information appropriately in accordance with our internal rules as well. Therefore, we shall implement necessary education to all persons who treat personal information in the course of business and employment.
  2. Upon gathering personal information, we shall (a) specify the purposes of utilizing personal information (the “Utilization Purposes”), (b) appropriately gather personal information to the necessary extent, (c) notify or publicize the Utilization Purposes, and (d) utilize the personal information within the scope of the Utilization Purposes.
  3. We shall obtain the information subject’s consent in advance when we utilize the gathered personal information beyond the scope of the Utilization Purposes or provide the personal information to any third party.
  4. Upon entrusting the gathered personal information to any third party, we shall appoint the party meeting the adequate protection standards, and take appropriate actions necessary for protection of personal information by contract or other means.
  5. Upon production of anonymously processed information (as defined in the Act) from personal information in the course of creation of business, we shall take appropriate actions in accordance with the Act and related laws and regulations.
  6. Upon storage and management of personal information, we shall establish internal rules and make best efforts for security control in order to prevent and correct improper access to, loss of, damage to, or leakage of the personal information.
  7. We shall make best efforts (a) to properly deal with changes of social environment regarding treatment of personal information, and (b) to suitably review and revise the internal rules regarding security control etc. in order to keep their effectiveness.
  8. When there is any complaint or consultation regarding our treatment of personal information, or when the information subject requests us to disclose, correct, delete, or cease to utilize personal information, we shall deal with such requests etc. promptly in accordance with the laws and regulations.
  9. We do not treat personal information processed for the purpose of being provided for use in the press or in writing as set forth in Article 76 (1) of the Act.

Establishment Date: April 1, 2005

Revision Date: May 30, 2017

NHK ENTERPRISES, INC.

President and CEO: Yuji Itano

 

Treatment of Personal Information

Utilization Purposes of Personal Information

We gather personal information mainly in the following cases. The Utilization Purposes of the gathered personal information are as follows. When respective utilization purposes exist, we specify such respective utilization purposes at each moment separately.

[Personal Information of our customers]

  1. Shipping products ordered via online shopping, and billing, payment and settlement processing for such products.
  2. Notification of information regarding our services to our customers etc.
  3. Internal analysis regarding marketing.
  4. Resources for making websites easy for our customers to use.
  5. Resources for improving our services to our customers.

[Personal Information of our partner companies]

  1. Implementation of meetings for works etc.
  2. Provision of information, communication and correspondence.
  3. Implementation of works entrusted by our partner companies.

[Personal Information of Persons involved in Business Management]

  1. Management of our shareholders and their shares.
  2. Exercising our rights and performing our obligations.
  3. Making and producing documents, records and data in accordance with laws and regulations.

[Personal Information of our officers, employees and other staff members]

  1. Calculation and payment of salary and remuneration.
  2. Safety management of our personnel.
  3. Personnel management of our personnel.

[Personal Information of job applicants to us]

  1. Our recruiting activities, safety and personnel management after employment, and other related works.

Provision to Third Party

We shall obtain the information subject’s consent in advance when we provide the personal information to any third party except for the following cases.

  1. Cases based on laws and regulations.
  2. Cases where there is a need to protect human life, body or property.
  3. Cases where there is a special need to enhance public hygiene or promote fostering healthy children.
  4. Cases where there is a need to cooperate with central government organization, local government, or a person entrusted by them performing affairs stipulated by laws and regulations.

When we cannot obtain consent of the information subject in the course of our business, in order to enable to stop such provision upon request of such information subject, we shall notify such information subject in advance and put such information subject into a state where such information subject can easily know, and we shall implement such provision by means of “opt-out” procedure submitting to the Personal Information Protection Commission.

When we provide personal information to any third party in the foreign countries (as set forth in the Act), we shall basically obtain consent of the information subject in advance and then implement such provision except for the above-mentioned cases.

Entrustment to Third Party

When we utilize personal information by entrusting to any third party, we shall examine whether such entrustment is appropriate considering the safety management status of such third party, and shall implement appropriate supervision over such third party by executing entrustment contract stipulating provisions necessary for implementing appropriate supervision including confidential duties or other means.

Anonymously Processed Information

We will publicize matters regarding production, provision and utilization of anonymously processed information upon creation of business appropriately utilizing big data including personal data.

Ensuring Traceability of Personal Information upon Provision to Third Party

We shall store the recipient’s record such as name during a fixed period in order to protect privacy upon provision of personal information to any third party. When we receive personal information from any third party, we shall confirm such third party’s name and circumstances where such third party has acquired the personal information etc. and store such record during a fixed period.

Personal Information of Customer under 15 years of age

We would like our customers under fifteen (15) years of age to provide their personal information with consent of their parents and/or guardians.

Request for disclosure, correction, addition, deletion or cease of utilization, erasure of Personal Information and Complaint Processing

When we are requested to disclose personal information which we retain, we will confirm whether the requestor is the information subject of such personal information, and if confirmed so, we will disclose such personal information to such information subject.

The information subject may request us to correct, add, delete, cease to utilize, and erase the personal information of such information subject retained by us by means designated by us.

Provided, however, that we may not comply with all or part of such request in cases where (a) there is a possibility of harming such information subject’s or any third party’s life, body or property etc., (b) there is a possibility of interfering seriously with implementation of our business properly, or (c) it will result in violation of other laws and regulations.

We shall make best efforts to deal with complaint regarding treatment of personal information appropriately and promptly.

The contact information regarding request for disclosure etc. and complaint processing is as follows.

Attention: NHK ENTERPRISES Personal Information Protection Manager

Telephone Number: +81 (0)3.3481.7901

Support Hours: 10:00 am to 6:00 pm Japan Standard Time (excluding Saturday, Sunday and national holidays)

Fees: You will be charged fees for the procedure of request for disclosure etc.

Use of Cookies

“Cookies” are small-sized files which our web server sends to your browser based on industry standard technology called “Cookies”, and may be saved on your hard disc. By using “Cookies”, we can analyze which website our customers browse, and utilize the Internet efficiently, but we cannot identify the individual customer.

Websites operated by NHK ENTERPRISES use “Cookies” for the following purposes.

  • To obtain statistical data regarding access.
  • To save order information via “Online Shopping” temporarily.
  • To customize website according to our customers’ use.

You may refuse to receive “Cookies” by setting their browser. In this case, you may browse websites operated by NHK ENTERPRISES, but please note that you cannot order via “Online Shopping”.

Use of Web Beacons

Our website uses “Web Beacons” (also known as “Clear GIFs”) in order to display images suitably, to count the number of browsers viewing contents, and to measure the access status etc.

Some of images displayed on our website use third party’s distribution servers. Third party’s servers for measurement are used to measure the access status as well. These third parties also use “Web Beacons” in order to distribute images efficiently and to measure the access status. However, these “Web Beacons” cannot identify the individual customers.

GDPR

“GDPR” means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). We shall comply with necessary requirements under GDPR if and when GDPR is applicable to our processing of personal data.

Basic Policy on the Protection of Individual Number and Specific Personal Information

As to personal information which includes Individual Number (“Specific Personal Information”), stricter protection is stipulated in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (Act No. 27 of 2013) (the “Number Act”) as special act regarding the Act. We shall comply with the Number Act and related laws and regulations upon implementation of works treating Specific Personal Information based on the Number Act.

  • We shall appropriately gather, utilize, provide, store, delete and destroy Specific Personal Information, and establish and comply with internal rules etc. regarding these matters.
  • We shall take necessary actions for security control in order to prevent leakage of, loss of or damage to Specific Personal Information. When such leakage etc. occurs, we shall take necessary actions for correction promptly according to the individual incident.
  • We shall deal with complaint and consultation of the information subject regarding our Specific Personal Information etc. appropriately and promptly. The contact information regarding inquiry from the information subject is as follows.

Attention: NHK ENTERPRISES Personal Information Protection Manager

Telephone Number: +81 (0)3.3481.7901

Establishment Date: June 28, 2016

Revision Date: May 30, 2017

NHK ENTERPRISES, INC.

President and CEO: Yuji Itano

Page Top